- You have the right to be treated with respect.
NOVA is a respectful environment where you will be treated with respect by NOVA management, NOVA Realtors and NOVA support personnel.
- You have the right to deal with an ethical organization.
NOVA is an ethical environment. This high standard of ethics is at the core of our philosophy and we are dedicated to the idea that all of our Realtors, employees and clients be treated in an ethical way.
- You have the right to immediate answers.
For answers to questions, the buck stops here - not at some remote corporate office. You'll get immediate, fair and ethical answers, as well as regular reports
- You have the right to a network of vendors
At NOVA, we are dedicated to making your REO transaction as easy as possible. We are happy to provide you with our network of qualified vendors, including contractors, cleaners and whatever it takes to prepare your property for market fast and professionally.
- You have a right to respectful, experienced negotiating.
With NOVA, our offer negotiation will be supervised by a top 1% OC Realtor with over 30 years of experience in negotiating REOs. The negotiation will be based on a professional market analysis, detailed BPO, inspection and estimates for any required repairs.
- You have the right to a fast sale at the right price.
We provide you with incredibly detailed and timely BPOs and reports up front, so you can rest assured that the price is right for the market. We prepare your REO property for market fast with our 20-point "REO makeover" and vendor network. Then we sell it fast, with our Star Treatment Marketing Plan.
- You have the right to be treated like a Star.
You have the right to expect us to be as passionate about your success as you are. At NOVA, we support your goals of realizing the fastest and highest return on your REO Assets... and to providing exceptional service and value to you.
